Terms & Conditions

Last Updated: May 1, 2024

Introduction

Welcome to Elite Visagiste. These Terms and Conditions ('Terms') govern your use of the Elite Visagiste website (https://elitevisagiste.com) ('Website') and the services offered by Elite Visagiste ('Services').

By accessing the Website or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.

Definitions

In these Terms:

  • 'Client,' 'you,' and 'your' refer to the individual or entity accessing the Website or purchasing Services from Elite Visagiste.
  • 'Elite Visagiste,' 'we,' 'us,' and 'our' refer to Elite Visagiste, a company registered in the United Kingdom with registration number 94165561.
  • 'Services' refers to makeup artistry and visagiste services provided by Elite Visagiste.
  • 'Website' refers to the website operated by Elite Visagiste at https://elitevisagiste.com and all content, services, and products provided at or through the Website.

Website Use

Content and Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Elite Visagiste or its content suppliers and is protected by international copyright laws.

You may not copy, reproduce, distribute, republish, download, display, post, or transmit any content from the Website without prior written permission from Elite Visagiste, except as expressly permitted under these Terms.

User Accounts

Some sections of the Website may require you to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss that you may incur as a result of someone else using your password or account.

Prohibited Activities

When using the Website, you agree not to:

  • Use the Website in any way that violates any applicable local, national, or international law or regulation
  • Use the Website to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms
  • Impersonate or attempt to impersonate Elite Visagiste, an Elite Visagiste employee, another user, or any other person or entity
  • Engage in any activity that interferes with or disrupts the Website or the servers and networks connected to the Website
  • Attempt to gain unauthorized access to parts of the Website, other accounts, computer systems, or networks connected to the Website
  • Use data mining, robots, or similar data gathering and extraction tools
  • Use the Website in a way that could disable, overburden, damage, or impair it or interfere with any other party's use of the Website

Services

Service Descriptions

Elite Visagiste offers professional makeup artistry services, including but not limited to bridal makeup, editorial makeup, special event makeup, personal makeup lessons, and male grooming.

We reserve the right to modify, suspend, or discontinue any Service at any time without notice or liability to you.

Booking and Appointments

Booking requests made through our Website or by phone are subject to confirmation by Elite Visagiste. Your booking is not confirmed until you receive a written confirmation from us.

A non-refundable deposit is required to secure all bookings. The deposit amount varies depending on the service requested and will be specified at the time of booking.

For bridal bookings, a trial appointment is highly recommended and should be scheduled at least 4-6 weeks before the wedding date.

Client Responsibilities

You agree to:

  • Provide accurate and complete information when booking our Services
  • Arrive on time for your appointment; late arrivals may result in shortened service time
  • Inform us of any skin conditions, allergies, or sensitivities prior to your appointment
  • Provide a suitable environment for on-location services, including adequate lighting and space
  • Behave in a respectful manner toward our staff

Health and Safety

For the safety of our staff and other clients, we reserve the right to refuse service to anyone with a contagious condition or illness.

All tools and products used by Elite Visagiste are sanitized according to industry standards. We prioritize hygiene and safety in all our services.

Cancellations and Rescheduling

Our cancellation policy is as follows:

  • For standard appointments: 48 hours' notice is required for cancellations or rescheduling. Failure to provide adequate notice may result in forfeiture of your deposit.
  • For bridal bookings: 30 days' notice is required for cancellations or rescheduling. Cancellations with less notice will result in forfeiture of your deposit.
  • For group bookings (3+ people): 7 days' notice is required for cancellations or rescheduling.

Elite Visagiste reserves the right to cancel or reschedule appointments due to unforeseen circumstances, including but not limited to illness, emergency, or adverse weather conditions. In such cases, we will make every effort to provide as much notice as possible and offer alternative appointment times or a full refund.

Payments

Prices and Fees

All prices displayed on the Website are in British Pounds (GBP) and are subject to change without notice.

Additional fees may apply for services provided outside our normal service area, during holidays, or outside standard business hours.

For on-location services, travel fees may apply depending on the distance and location.

Payment Methods

We accept the following payment methods:

  • Credit/debit cards (Visa, MasterCard, American Express)
  • Bank transfers
  • Cash (for in-person payments only)

For online bookings, payment is processed through our secure payment gateway.

Deposits and Final Payments

A non-refundable deposit is required to secure all bookings. The remaining balance is due:

  • For standard appointments: On the day of service
  • For bridal bookings: 14 days prior to the wedding date
  • For group bookings: 7 days prior to the appointment date

Failure to make the final payment by the due date may result in cancellation of your booking without refund of the deposit.

Gift Certificates

Gift certificates are valid for 12 months from the date of purchase and are non-refundable.

Gift certificates cannot be exchanged for cash and must be presented at the time of the appointment.

Lost or stolen gift certificates cannot be replaced.

Photographs and Publicity

Elite Visagiste may take photographs before, during, and after services for promotional purposes. By using our Services, you grant us permission to use such photographs on our Website, social media, and other marketing materials unless you explicitly opt out in writing.

If you wish to opt out of this arrangement, please inform us in writing before your appointment.

Liability and Disclaimer

Limitation of Liability

To the fullest extent permitted by applicable law, Elite Visagiste shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use the Website or Services
  • Any conduct or content of any third party on the Website
  • Any content obtained from the Website
  • Unauthorized access, use, or alteration of your transmissions or content

Our total liability for any claim arising out of or relating to these Terms or our Services shall not exceed the amount paid by you for the Services giving rise to such claim.

Allergic Reactions and Skin Sensitivities

While we use high-quality products and take precautions to minimize the risk of adverse reactions, we cannot guarantee that you will not experience an allergic reaction or skin sensitivity to products used during our Services.

You agree to inform us of any known allergies or sensitivities before your appointment. We recommend a patch test for clients with sensitive skin or a history of allergic reactions.

Elite Visagiste shall not be held liable for any allergic reactions or skin sensitivities resulting from our Services unless caused by our negligence.

No Warranties

The Website and Services are provided on an 'as is' and 'as available' basis without any representations or warranties, express or implied.

Elite Visagiste makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Website or the Services.

Indemnification

You agree to indemnify, defend, and hold harmless Elite Visagiste, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Website using your account.

Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by Elite Visagiste.

Elite Visagiste has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Elite Visagiste shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. The most current version will be posted on the Website with the effective date.

Your continued use of the Website or Services after any such changes constitutes your acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or your use of the Website or Services shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Contact Information

If you have any questions about these Terms, please contact us at:

Elite Visagiste
56 James Harbours
New Toby, G13 1XN
United Kingdom
Email: [email protected]
Phone: +447251859539